For almost close to a year, the Thousand Oaks house location has been permanently closed. The only way to find flowers in Thousand Oaks is to use the hotel locations. I texted TT and asked about the hotel locations in TO. Got that info and arrived. To be fair, TT mentioned that if I don't like the lady, then I just leave. Got the room # and in a few minutes, I knocked the door, only to see a very old lady. Looking at her, she might be in her very late 50s, almost 58 or 59, maybe? It was a major turn off. I got another room # to try and same exact thing. I am wondering the hotel locations are really a turn off and it seems same old ladies rotate in hotel locations. I probably will not try hotel locations anymore 🙂